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TRAVEL SCAM
Medellín, Colombia
Hotel False Listing & Refund Scam
Tourists book accommodations that do not match the advertised features and face difficulties getting refunds.
Medium Risk
COMMON LOCATIONS
Hotels, aparthotels, short-term rentals
HOW IT HAPPENS
HOW THE SCAM WORKS
1. Tourist books hotel/apartment online with specific features
2. Upon arrival, key amenities are missing or conditions are poor
3. Staff deny responsibility or give excuses
4. Refund process becomes delayed, unclear, or partially denied
WATCH FOR THIS
WARNING SIGNS
• Listing features not matching reality
• Poor room conditions
• Staff giving inconsistent explanations
• Refund terms unclear or changing
STAY SMART
HOW TO AVOID IT
• Book through trusted platforms
• Check recent reviews carefully
• Take photos as evidence
• Contact platform support immediately
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